JEWELRY CARE AND WARRANTIES

Your Eliza Page fine jewelry is protected against manufacturer’s defects for up to 12 months from the date of purchase. The warranty does not extend to accidents or normal wear and tear on your jewelry.

If an item needs to be sent to the designer for repair or resizing, there may be fees involved. You can review and approve all fees before work begins. Our warranty is void if your jewelry is repaired or otherwise altered by another service provider.

Recommended Jewelry Care:

• Remove jewelry when using cleaning solvents or beauty products.
• Avoid wearing jewelry while swimming, bathing, or in extreme temperatures.
• Keep jewelry away from water or moisture to prevent tarnishing.
• Store jewelry in a dry, dust-free place, ideally in its pouch or box, and separate from other materials to prevent scratching.

  Ring Resize Policy:

• Your first ring resize is complimentary within 30 days of purchase and only applies to regular priced rings (sale items will incur an additional fee).
• Further resizes may incur a fee.
• After resizing, rings are considered final sale and cannot be returned or exchanged.
• We recommend sizing your finger multiple times before finalizing your order.

  Bridal Warranty, Care, and Appraisal:

• We offer free repairs during the first year for polishing, cleaning, and tiny gemstone replacements.
• Repairs not covered under our warranty may incur a fee after one year.
• Damage to center stones or settings due to improper wear or accidents is not covered.
• We recommend insurance coverage on your bridal jewelry from Jewelers Mutual or Zillion.
• We offer a complementary jewelry appraisal for Eliza Page Collection Special Occasion Rings; Appraisals are $150 for other jewelry items for insurance purposes.

 Contact Us:

• For questions about policies or warranties, contact at 512-474-6500 or store@elizapage.com. We are happy to help and assist you with any questions you have!